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Frequently Asked Questions

Can't redeem Nifty Notebook Creation coupon
If you bought BC Stack 2021 and wanted to join my Nifty Notebook Creation course... more
When will I get a reply to my ticket?
I'll get back to you as soon as possible. Sometimes that's within minutes after ... more
What shall I do if I didn't get or can't find my file?
Create a ticket, let me know which product file you need, and if you're not writ... more

I can help you faster, if you're as specific as possible. So add as many details as possible about your problem, including name of product.

I normally reply within 24 hours, but please allow up to 72 hours. Sometimes things happen, you know...

I'll get back to you as soon as possible. I'm offline on Israeli holidays and from Friday 4 pm GMT+2 (winter)/GMT+3 (summer) until Sunday morning.